Terms and Conditions for Pwe Zay Shops

Last updated: [Date, e.g., August 4, 2026]

Please read these Terms and Conditions ("Terms") carefully before using the Pwe Zay Shops mobile application (the "Service") operated by [Your Company/Developer Name] ("us", "we", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

1. Services Provided

Pwe Zay Shops acts as an intermediary platform connecting users who wish to order food, groceries, or parcels with third-party delivery drivers ("Delivery Partners") and merchants/stores.

2. User Accounts

• You must provide accurate, complete, and updated information when creating an account.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• We reserve the right to suspend or terminate accounts that violate our terms or engage in fraudulent activities.

3. Orders and Pricing

• Order Placement: Placing an order constitutes an offer to purchase products or delivery services. Orders are subject to acceptance by merchants and delivery partners.
• Pricing: Prices for items and delivery fees are displayed in the app prior to checkout. We reserve the right to update prices or delivery fees at any time.

4. Delivery & Live Tracking

• Estimated delivery times provided in the app are approximations and may vary due to traffic, weather, or merchant preparation times.
• Live map tracking is provided for user convenience, but we do not guarantee uninterrupted real-time location accuracy.

5. Cancellations and Refunds

• Orders can only be cancelled before the merchant or delivery partner has accepted or started processing the order.
• Refund requests for missing, incorrect, or damaged items will be reviewed on a case-by-case basis through our customer support.

6. User Conduct

You agree not to:

• Use the app for any illegal or unauthorized purpose (e.g., ordering prohibited or illegal goods).
• Provide false location data or misuse the delivery services.
• Harass, abuse, or harm delivery partners, merchants, or customer service representatives.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

• Pwe Zay Shops is not liable for indirect, incidental, or consequential damages resulting from the use of our services.
• We are not responsible for the quality, safety, or legality of the food or products provided by independent third-party merchants.

8. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. Continued use of the app after any changes constitutes acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: magwaysoftwarehouse.msh@gmail.com
• Website: -